•  Frequently Asked Questions  •

Why doesn’t my portrait session include a CD with high-resolution images?

We subscribed to that business model for a number of years. However, in our experience, most clients typically print few, if any, images that require large, high-resolution files. Most photos are shared and enjoyed on social media, printed in smaller formats and eventually filed away. For those few portraits that are destined to grace your wall or fireplace mantle – your investment in professional imagery deserves professional prints that are color-correct and archival.

Am I required to purchase prints?

Absolutely not. We’ve attempted to develop a price point for every budget. As a standard service, we offer digital downloads (perfect for social media and small format prints) for those with modest budgets. We’re also excited about the free custom mobile app now provided to each of our clients as a complementary service. The app provides quick access to session photos, works without an internet connection, and never expires.

Can I get rights to high-resolution digital files?

Yes, there are two ways:

1) Any images included as part of a print package are made available as a separate high-resolution download upon completion of the order.

2) For instances where print packages are not ordered, the rate for individual images is $50 each.

*The exception is wedding packages which are priced to include high-resolution digital images.

Do you offer mini-sessions?

No… and Yes! We currently do not offer a basic mini-session rate as part of our standard photography services. However, several times throughout the year we roll out special promotions. For first shot at these limited mini-sessions, we suggest liking our page on Facebook/Instagram, or contacting us to pre-book your spot. (Booking fee applies).

When I download my final images from the gallery will they have a watermark?

No. The watermarks are removed when you download the retouched digitals photos from your gallery. If you find this isn’t the case, please contact us and we’ll adjust the gallery settings.

What forms of payment do you accept?

Whether you’re paying session fees or purchasing prints – on location or online – we’re equipped to accept cash, checks, debit/credit cards and Paypal. Please note that sales tax applies to all transactions.

Checks should be made payable to Studio 35 Photography.

What are your booking and cancellation policies?

All sessions require a booking fee. The rate varies depending on the type of shoot. Any applicable location fees are included in the booking session fee. Please contact us for specifics. Booking fees are non-refundable. However, we offer a credit should it be necessary to reschedule or postpone your session.